Conflict is a broad term that describes many types of interactions, but most people identify it as some type of interaction with a negative emotional charge.
Although it may appear to be about a simple, straightforward issue, more often than not conflict exists because some core element of trust, beliefs, authority, or passion is being challenged. By illuminating the underlying issue and needs, both our own and those of the people with whom we interact, we have a far greater chance of defusing the charge and achieving a positive outcome than if we stumble through the conflict blindly.
Our tailored conflict resolution programs include:
Individual Coaching to diffuse conflict situations
Personality Type and Conflict using the MBTI
IAMA accredited mediation services