Senior Leadership Facilitator and Conflict Resolution Specialist
NMAS Mediator and Conflict Coach
Employee Resilience and Mindfulness Expert
Mary has senior level international consulting experience, designing and delivering executive level coaching and training programs. The combination of Mary’s commercial and personal experience allows companies and individuals to experience her diverse range of programs that are firmly anchored in the latest evidence-based research into positive psychology, conflict resolution, leadership, human behavior and organisational culture change. Having worked in private, public and NFP sectors in both large and SME businesses, she is able to adapt her style to suit a broad range of client needs. Areas of specialty include Building Resilience and Wellbeing in leaders and teams, Conflict Resolution, Communication, Difficult Conversations and Creating Client Impact. Her approach is dynamic, inclusive and pragmatic.
Mary has worked with and developed programs for:
Telstra, NAB, JB Were, ANZ, Westpac, KPMG, Price Waterhouse Coopers, Deloittes, Origin Energy, K&L Gates, Baker & Mckenzie, Freehills Patent Attorneys, Maddocks, Invesco, Amgen Australia, Austin Health, Bristol-Myers Squibb, Carrington Health, Honeywell, Phillips Australia, Melbourne University, Melbourne Business School, City of Melbourne, Melbourne Symphony Orchestra, Museums Victoria, DEECD, DHHS, DIBP, ATO, NBN, Australia Post, EPA Victoria and others
The previous manager of this team had recommended Mary Ferguson to me as a mediator and conflict resolution coach. I am very happy with the outcomes and professional approach Mary took in resolving a difficult and complex situation in a relatively short period of time.
S. N. Director, Department of Education and Early Childhood Development Melbourne, VIC
Telstra requested formal mediation and I’m very grateful that we asked you to step in when we did. Two great employees, who were previously at each other’s throats, now know how to work with one another in a way that is respectful and even encouraging for other team members! Thank you Mary for the great work you did in the coaching and joint mediation sessions.
P.C. Team Leader Telstra
Mary Ferguson recently took our Client Services team through a group process using the MBTI to address underlying conflict with a number of key people. I have used Mary successfully as a mediator before, but to have such a positive turn-around with this group was very heartening to me. Thank you Mary.
N. Phillips Senior HR Advisor